Concierge Services - How Does It Work?
Enhance Tenant Services with World Class Amenities
Differentiate Your Property as the Standard of Excellence
Attain & Acquire Long Term Tenants
Become the Employer of Choice - BEST PLACE TO WORK!
Increase Brand Loyalty & Improve Customer Relations
How We Can Help: The On-Site Concierge program is recommended if you need a physical Full-Time presence at the Concierge Desk within your main lobby or reception area of your properties.
COST EFFECTIVE: You can take advantage of the Virtual or Hybrid Concierge programs which will alleviate the cost of having a Full-Time On-Site presence at each property.
TARGET AUDIENCE: Tenants, Employees, Customers, Building Management & Owners
SERVICES: General Concierge Services to include Tenant Relations, Dinner Reservations, Recommendations, Dry Cleaning & Laundry Pick Up/Delivery, Car Detailing, Catered Events, Corporate Services, Awards & Recognition, Welcome Packets, Management Communications, Leasing, Building Events & Tenants Appreciation, Building Showcases, Building Awards Celebration and more.
HOTEL & RESORTS
How We Can Help: The On-Site Concierge program is effective for properties that require a presence to assist in the Guest Services and Front Office operations. However, there are some boutique or smaller properties that have utilized the Virtual Concierge program.
COST EFFECTIVE: Dependent upon your hotel service structure and star status requirements.
TARGET AUDIENCE: Hotel Guests, Tourists, VIP's, Hotel Executives
SERVICES: Traditional hotel concierge services that is required for every Concierge in the industry. Dinner Reservations, Tickets, Transportation Services, Travel Arrangements, Dry Cleaning, Gifts, Flowers, Personal Errands, Dog Walking, Special Orders & Hard to Find Requests and more.
How We Can Help: The On-Site Concierge program
COST EFFECTIVE: On-Site is essential especially if there is no management or maintenance office on-site. Residential properties require a constant level of security, especially within certain cities, to avoid unwanted foot traffic into the Residential/Private properties.
TARGET AUDIENCE: Residents, Guests, Building Management & Owners
SERVICES: General Concierge Services to include Maid Service, Pet Sitting, Nanny Services, Dry Cleaning, Personal Chef, Maintenance Coordination, Schedule Inspections, Security Systems, Assistant Property Management Services, Welcome Packets, Tours, Building Events, Management Communications, Vendor Selection/Screening, Home Owners Association Support, Holiday Events, Interior Design and more.
CORPORATION & EMPLOYEES
How We Can Help: Quality of Life Programs ... Increases Loyalty and Productivity
The Virtual Concierge program is offered as an employee benefit & recruitment tool to help hire and retain your best talent.
Employees are continuously striving to balance the demands of family and work responsibilities.
According to a recent study, nine out of ten employees surveyed, stated that the key factor in determining their commitment to their employer, is having the ability to balance their work and personal life.
· Acquire & Retain Valuable Employees: Employees who use our Virtual Concierge program as a value-added amenity that makes life easier.
· Reduce Turnover: Studies show companies with “quality of life” benefits see 30%-50% less absenteeism.
· Improve Quality of Work Life: Employees surveyed view the balancing of their work and personal life as a top priority.
· Increase Productivity: Employees spend as much as 10% of their work time on personal tasks.
· Maintain a Competitive Edge: Companies with high stress levels have as much as 40% higher health costs.
Available to all employees throughout the entire organization. The Virtual Concierge program has a quick deployment to all of your offices located in different regions. It's accessible within in 72 hours to 1 week after initiation of the program via a special member code.
TARGET AUDIENCE: Employees & their Families, Management, any person associated or employed by the organization.
SERVICES: General Concierge Services to include Dinner Reservations, Tickets, Transportation Services, Travel Arrangements, Dry Cleaning, Gifts, Flowers, Home Management, Personal Errands, Dog Walking, Special Orders & Hard to Find Requests and more.
RETAIL & TOURIST DESTINATIONS